New Year's Goals

It’s New Year’s time. Get those dusty old goals out and and polish them for the new year. While your friends are making New Year’s resolutions you can be setting goals and achieving success. How many people make New Year’s resolutions on January 1 and give them up by January 30th? Why? There are at least two reason for this. First, some people are not the structured goal setting type. Second, some folks only work with part of a plan to succeed.

In the first case, you may prefer to stay open to new information and be flexible when making decisions. Rigorous goal setting may be outside your mode or abilities. It doesn’t mean that you do not set goals, you have goals and attain those goals in a different way. In Myers-Briggs terminology you deal with the outside world as a “P” or perceptive person. The “P” folks out there prefer a, “...spontaneous way of life, and like to understand and adapt to the world rather than organize it.” That’s okay.

The second case presents others who set goals but forget to realize and keep in mind the benefits of achieving the goal. Or they don’t break down the big goal into smaller bites and set time lines. Or they don’t write down the goal and communicate it to people who might help.

There is more that goes into goals than just making a resolution. Goals need to be written down, shared, committed to a time line and tied to a benefit. Plus, each step or mini goal needs to be recognized, appreciated, and celebrated when it’s met. Often goals are made and written down, but then our daily activity doesn’t fit into meeting our goal.

Like my friend and chiropractor tells me, things work better when they are in alignment. That holds true for our physical body and our lives. This is the case for those of us who are more spontaneous in our goals and for those of us who find comfort in planning out the detailed steps in achieving our goals.

It’s New Years; may this year be happy, prosperous and successful for you.

Christmas 2010 filled with hope

Christmas is in the air and have you noticed how warm and kind people are in the stores? I was at the movies tonight with my daughter and there was a traffic jam exiting the Mall at 10:15 PM. This is a lot different than just a year ago.  There seems to a sense of hope for the future. My wish is that you’ll experience the peace and hope of the Christmas Season. And may the new year be filled with success and prosperity.

I have worked with over 200 people this year. Many of the folks I coached, trained or presented to were motivated and invigorated in the hope of an improving economy. And a good number of my clients who had been in transition for over a year landed a full time jobs. They did that with some new tools, hard work and a commitment to working their network. They quickly found that the more they called their contacts and asked for help and support in their job search the more interviews they were getting. 

Making the calls

It’s easy to say it’s a numbers game... it’s hard to move out of your comfort zone, learn new skills, practice phone and networking scripts and ask for help. They tell me that it’s even harder to accept people’s help when you have nothing in return. But with me in their corner, cheering them on, they made the phone calls, got the meetings, did well in the interviews and landed the job.

This November I was privileged to give the Keynote Speech, which was an inspirational talk to the Career Stimulus Program’s 150 attendees. For weeks afterward, I ran into people who told me how motivated they were by the talk. They emailed me with accounts of how it gave them courage to carry on and trust in a higher power. As I said at the end of the presentation, I cannot guarantee when, but each one of your will find a job, if you trust in your God, your friends and family and most importantly, have faith in yourself.

Have a Merry Christmas and may the blessings of the Christ Child fill your heart, your home and your future. Happy 2011

Holidays, Job Search and the Blues

One of the hardest things I have to do when I am working with someone in job search is supporting them through the blues. Especially when the blues is really depression. I work with a counselors and psychologist and if I suspect that someone is dealing with more than the blues I refer them to seek professional help.

The Mayo Clinic cites the following as symptoms of depression:

• Feelings of sadness or unhappiness
• Irritability or frustration, even over small matters
• Loss of interest or pleasure in normal activities
• Reduced sex drive
• Insomnia or excessive sleeping
• Changes in appetite — depression often causes decreased appetite and weight loss, but in some people it causes increased cravings for food and weight gain
• Agitation or restlessness — for example, pacing, hand-wringing or an inability to sit still
• Slowed thinking, speaking or body movements
• Indecisiveness, distractibility and decreased concentration
• Fatigue, tiredness and loss of energy — even small tasks may seem to require a lot of effort
• Feelings of worthlessness or guilt, fixating on past failures or blaming yourself when things aren't going right
• Trouble thinking, concentrating, making decisions and remembering things
• Frequent thoughts of death, dying or suicide
• Crying spells for no apparent reason
• Unexplained physical problems, such as back pain or headaches

For someone going through transition due to a job loss some of these symptoms are normal and natural... but when these symptoms persist and even grow stronger action is called for. Counseling is one of the most important actions a person can take. Some folks will require medication in addition to counseling and there is nothing wrong with that. I’m amazed the number of folks who will routinely take cold or flu medicine but balk when depression medication is suggested.

Acute and chronic depression is a real disease that people are suffering from. Like the flu, cancer or a broken leg, depression is a medical condition that requires medical / psychological attention.  Psychologist tell us that the holidays are a difficult time for all of us, many people feel depressed during this time of year.  Even Elvis sung about a “Blue Christmas” and bouts of the Blues are understandable especially in our current economy.

From a career standpoint, I teach a “first things first” strategy. If you’re looking for a job you’d better develop a professional resume. Likewise, if you’re suffering from depression you need to deal with that before you’ll be able to do well in a job search. Just in the amount of energy required to conduct a professional job search, a depressed person will lag behind his or her competition. A job search requires a positive attitude; as one colleague says, “A job seeker has to have the enthusiasm of a puppy when the door bell rings!” I don’t know how someone can do that when they do not have the energy get out of bed, little less make 10 phone calls.

My hope is this, if you are feeling down and are demonstrating some or many of the symptoms listed above, contact your doctor for a proper depression screening. Seek out a counselor, psychologist or psychiatrist and get the proper treatment to help you get ready for a job search or career change.

Being Late: The Interview Killer

  This is a problem that has plagued humanity for millennia. The Romans had one solution--slightly impractical--although no one was ever late a second time. Beyond it being an ancient behavior, it is a killer in the interview process. Nothing communicates “Don’t hire me!” more clearly than showing up late for an interview. Sadly, for too many people being late is habitual. 

  What do people perceive when you arrive late to an interview or any meeting? Two things pop to mind:

First, it is rude and shows a lack of respect for everyone who arrived first. It is simply poor manners.
Second, when a positive impression is most important, you’re late! You’ll be late with deadlines, late with key information and late when the team needs you most. You’re not trustworthy!

  Tardiness is not allowed in job search, you need to be early to make a positive impression in the interview. When you’re shooting for a promotion or in a job search erase tardiness from your life. Wake up early and make sure you are early for everything you do. Create a mindset that being on time is for average people and you’re above average. Remove the things that set you up for being late; mitigate the risks before they result in a situation where you’ll be late.

  I know of accountability groups that sometimes deal with people being late...What if someone in your team or group is late, what can you do? Let everyone in the group know that this is not acceptable behavior. Point out that it is disrespectful to the members of the group who arrived on time, unprofessional and disruptive to the efforts/goals of the group. Remind the whole group that the purpose of the group is to help each other change habits and behaviors that are keeping them from achieving their goals and or a job offer.

  Beyond that what can you do: This is a good example when giving feedback in a group setting is acceptable since the whole group has been affected by the negative behavior. If people cannot change the behavior, invite them to leave the group; they may return when they can behave more professionally.

  One responsibility for an accountability group is to point out things that are hindering a member’s job search. If that member is being serious about a job search they need to be professional in all aspects of their life and actions speak louder than words.

  So be professional, be early and be prepared to do your very best in interviewing, networking and in every interaction you have during your day. You never know where that job offer will start from or end up.

Job Search Plus Holiday Stress

In the last couple of weeks I’ve had a number of clients tell me that they are overwhelmed by everything they need to do to launch and carryout a job search. They tell me that they cannot believe everything they need to do, all the meetings, classes and lectures they need to attend. Yes, it’s overwhelming... getting a professional resume put together, researching target companies, creating a contact list, developing positive responses to common interview questions and we’re just getting started. It’s a lot to do. That’s why I tell my clients and friends that people in Job Search are not unemployed... they’re working full-time.

“OMG, what about social media? LinkedIn and getting my profile complete and not to mention how long it takes to fill out some of these job applications...” Gee, I’m getting stressed just writing this, so what do you need to do, especially since the holidays are just around the corner?

I don’t know who first said, “Plan your work and work your plan.” But, this little cliche is a good device for decreasing stress in your life. Stephen Covey has another cliche that says, “First things first,” and I’m a big fan of Franklin Covey planners because they really help organize the goal setting process into daily activity where you can actually measure your progress toward a goal.

It’s important to realize that for most people planning decreases anxiety and stress. It allows us to see what needs to be done and what is next to do. If we follow Covey’s advice to do first things first, we are able to evaluate what activities are important and urgent and what activities are dependent on other activities which have priority. Okay, that is easy to say.

When we are at work, customers or bosses provide priorities to our day. With your career plan or job search you have to provide the priorities and create a sense of urgency. I sit down with some clients and we develop a formal plan of action for their career or job search. Some clients already have the plan but they haven’t written it down. Often when we keep things in our head they get confused or muddled. Sometimes we forget something that is essential in order to proceed.

Writing a plan down, putting it on a time line is a further way to eliminate stress.  It allows you to see in concrete terms how something is going to work. With a plan and a schedule written down you are able to fit in other activities that are necessary but ancillary to your job search. Christmas shopping for example or my favorite holiday activity, Christmas parties. I always want to make sure I have time for going to Christmas parties. They’re great networking opportunities.

Sit down and plan out what you need to do... if it’s a struggle, give me a call! I do this with clients all the time. When necessary, hire a coach or consultant to help you get up and running quickly. Remember the holidays are stressful enough, do some planing and enjoy the holidays.

Holiday Job Search

   Don’t listen to people that tell you that no one is hiring during the holidays. Don’t slow down just because it’s Thanksgiving. Don’t relax since Christmas is almost here.  People are getting jobs every day and lots of folks are celebrating this Thanksgiving because they landed a job this week. Business doesn’t stop for the holidays. In fact, many companies are interviewing in November and December so they are ready to add headcount in January. 


   The holidays are a great time to interview and land a job. Sure some folks are distracted, but most are working hard and are in a little better mood due to the holidays. There’s Christmas music starting the day after Thanksgiving on radio stations around the country. The stores are hiring seasonal help getting ready for the “Black Friday” shopping surge. People are feeling a little more optimistic this year. It’s a great time to be doing a job search.


   So don’t give in to the temptation to slack off after Thanksgiving. Get out there and network. Reconnect with people you haven’t spoken to in awhile. Use the holidays as an excuse to contact them. “Just want to call and say hi. It’s been a while since we last talked...” Then ask if they can meet for coffee. Wouldn’t it be a great Christmas present if you landed a job at their company and they get a referral bonus?


   Your job search needs a sense of urgency and momentum. The momentum is easy: just increase your phone calls everyday. Follow up with more people everyday. Schedule two to four meeting everyday. Use the holidays as a reason for the urgency. “I thought we should meet before the holidays to discuss any ideas you might have. I’d really appreciate your help and advice...” 


   It’s the season of giving and what better way to help someone feel good over the holidays than letting them help you in finding, interviewing and landing a job. Happy Thanksgiving.

The Gift of GAB

An Irishman & motivational speaker

   I have this friend, Conor Cunneen. We have worked together and offered each other support as we transitioned into new careers from our corporate gigs. Conor is a great example of someone who looked at his “transferable skills” and re-invented himself. Check out this example of Conor’s re-invention: Click Here


   The gift of GAB talk is filled with points that might be of benefit for us. GAB is an acronym for Goals, Attitude and Behavior.


Goals, 
   After a termination from your job, the structure, deadlines and routine of the job is gone. The discipline from the job is missing and we need to replace it with our own personal accountability. A refresher in the basics of goal setting is often all you need to get back on the wagon, so to speak. See Goal Setting for Job Seekers


Attitude,
   Having a positive hopeful attitude with expectations of success is essential for people doing a job search. It's where the smile comes from which is the most powerful non-verbal humans have to offer the world.  With so much competition out there why have anything other than a positive attitude. Drop your “stinkin’ thinkin’” and stop making excuses and start moving toward your goals. As Conor states in his book SHEIFGAB, “The key question is, What do I want my attitude to be?”


Behavior, 
By putting goals and a new attitude together your behavior becomes directed and more active. There lies the path to success. Job search is work. That’s why Conor challenges everyone he hears say that they are “unemployed.” In stead, he says that you are, “NIGEP = non-income generating employed person.” This is the most important work you have to do and may be the most important work in your whole life. 

WARNING

   Remember the old adage, "If you don't have anything good to say..." As a job seeker, you cannot afford to pass negative thoughts, actions or energy... you don't know where it will land. Like a stray bullet that hits an innocent bystander, a negative comment can paste you with a reputation as a whiner and complainer, in short, a problem,  when you want the reputation of a problem solver.  Remember you can choose your attitude and you have control over what you do and say. Take control over the things you can take control over and see what happens. Like the fellow said, “If you think you can you can, and if you think you can’t you can’t. Either way you’re right!”

Next week I’ll focus on developing and working from a job search plan. Good hunting. 

Tapping the Hidden Job Market

I always tell people the stat that only 20% of jobs are advertised and that leaves a hidden job market of 80%. Some people ask me how can that be true. Kevin Crews www.kevincrews.com explained this to a group of job seekers last Friday at Harper College.


Kevin said that if you look at the job requisition process it becomes very clear. In most companies the process follows a pattern similar to this:

1. A manager recognises a need in their department or area
2. The request to hire is written up and submitted to HR &/or Finance
3. The request is reviewed and passed on for executive approval
4. A job description is written and approved
5. The hiring manager reviews the needed skills and expected responsibilities with a recruiter
6. A job posting is created and presented as an internal opportunity and employee referrals
7. The job opening is then posted on-line and or in the paper or with an external recruiter.
8. Resumes are received by HR and screened
9. Phone screening and interviews

The Career Strategist

Steps one through six are where a large percentage of the “hidden” job market resides. These steps can take as little as a few days and as long as a few months before the formal interviewing process can happen. In some companies some of these steps are skipped and others where there are even more steps. It’s important to realize that during this process you have an opportunity to learn about the opportunity by networking with people who work there.

But why would people care to tell you about the position? That’s easy: companies pay referral bonuses to their employees, $500 to $5000 are typical, depending on the position and the company. So when you ask a contact if they’ll refer you; you’re asking, “Would you like to make $1500.00 extra by introducing me to the hiring manager?”

Now isn’t it a good thing that we stress the importance networking. Check out other entries in my Blog that cover how to of networking. Hint: use the search utility and search on the keyword networking.  Good Hunting and call me if I can help you with your job search or career progression.

A Play About You

This weekend I had the pleasure to be in the audience for the first ever Suburban Showcase. It was grand, altogether grand. One artist that performed there was a financial planner and poet, Lynn Torre. She presented several poems throughout the evening. Her last poem was "A Play About You" which presented the idea that we are the Writer, Director, Producer and star of our very own play. Our life!

Click to enlarge

Lynn's book of poetry Dance of the Leaf: Poetic reflections on life, love & soul will be out later this fall.

Our lives are a play of our making. We can take the opportunity to make changes in our lives as a director would a scene in a play. This could be called re-inventing yourself, taking a new direction in life or simply changing careers.

If you're in job transition you are at a point to evaluate your career and find that this is an opportunity to change careers. So you're the author of your life and career. You might not be in transition but at a decision point in your life, again you might want to challenge yourself as a director might push an actor to do better in your role.

Some people need to hire a director for their play. They hire a consultant, a career coach to offer direction in their professional life. They remain the Producer of their play and have hired a pro to help their actor create the best possible performance of their life. Hiring a coach/director can really make a difference in the play you're producing and starring in.

Realize that regardless of the economy and what's going on in the government, you have some say in how your life is to turn out. You are the Play-write, the Producer, the Director, and most of all the lead actor in your play.

A Coach or a Therapist

Some people are afraid of going to a career consultant sometimes called a coach. I had a client once ask me what is the difference between a “transition coach” and a psychologist or therapist. I believe this is why some folks are afraid of using anyone in a counseling role, they are afraid to deal with past issues.

Here’s the biggest difference I know of between a career coach and a psychological therapist: the career consultant is focused on your behaviors and not your motivations. I was reminded of this recently when I was facilitating a transition support group. We were discussing the importance of networking and asking for help and advice in the job search. One of the group members said that they couldn’t ask a stranger for help or advice. Another group member asked why this was a difficulty. As the first member began to respond, I interrupted the conversation. I pointed out that in this venue “the why” was not the right question; that is, “why” is the realm of the psychotherapist. The right question is, what will it take for you to make the change in your behavior and ask for help and advice in your job search.

Now, I understand that many people have issues and traumas in their past and others were conditioned by the events of their life into who they are today. As a career consultant, I am focused on my clients current behavior and changes that will be more productive in their career growth. The past may influence the present--as Freud said, “The child is the father of the man”-- but people can change their behavior without in-depth psychoanalysis.

I see people every day that have big issues and problems and their career crisis or job loss has brought those issues to the foreground. In some of these cases, the folks I am talking to are suffering from depression, either acute or chronic and really need professional psychological help and I refer them to a therapist or psychologist or psychiatrist for immediate help. The person in crisis needs to deal with the emotional problem first before continuing their job search.

Yet, many others have “issues” that don’t require medical or psychological attention. They need to adopt some new behaviors, change some bad habits and move on. That is were the coach is best suited to point out and direct the needed change. I point out things my client doesn’t see, help my client develop more skills and cheer on my client to overcome an obstacle and succeed. 

If you are struggling with your job search and it’s going on longer than you believe it should, call a career consultant, contact me. I’d be happy to work with you and aid you on your way to gainful employment.

Why is Asking for Help So Hard?

In my December 2009 blog, “The 80/20 Rule” I brought up the subject of networking and asking for help or advice from those we network with. I pointed to the fact that men are so unlikely to ask for help it has become a punchline of jokes. Some people say that the GPS became such a successful product for this reason and others point out that using a female voice for the GPS is just plain irony.

But it’s not just men; many women don’t like to ask for help anymore then most men. Back in March 2010 my blog “Asking for Help and Advice in Your Job Search” I wrote, “This is what I say to my clients who tell me that they are uncomfortable asking for help: "Get over it if you want a job. It's a numbers game and you'll need to ask a lot of people for their help and advice in order to meet the person that knows about your job."

Recently, I’ve meet a number of people that voice this same issue about asking for help. So I asked myself and others why is this so hard? Let’s first point out that this isn’t only a problem for people in job search; it really is an issue for most of us at every stage of our careers. In fact, even as students it’s hard for us to ask for assistance or help. Still, why?

Fear of rejection
Most commonly this seems a reason not to ask for someone’s help. Is this irrational? Normally I would have to admit that if you ask people for help or advice they give it freely, willingly, with joy. Yet, folks will say to me, “What if they say no?” Of course the response to that is, “What if they say yes!” if you don’t ask you’ll never learn what not being rejected feels like.

Feeling vulnerable
Now, it is true that if we are asking for help, we are admitting that we need help. We are not strong enough, smart enough, connected enough to do it ourself. If I have to ask for help, I tell myself, “I suck” or something equally demeaning. However the fact is that I have never met the 100% perfect, totally fulfilled, absolutely self-reliant human being. In fact, many of the people that we look up to in sports, business or the media have been found cheating, using drugs or covering up because they couldn’t admit that they weren’t perfect. We all feel vulnerable, so what!

Owing someone
Along with feeling vulnerable, people will say, “I don’t want to be beholden to someone else.” This really falls into the “I don’t want to feel vulnerable” camp. What if Great Britain said back in 1939 and 1940, we don’t want to be beholden to America so we’ll pass on Lend Lease. What if Google didn’t want to be beholden to a bunch of stock holders or if any company didn’t have public offerings of stock. Would a person whose house is on fire stop to consider whether or not owing the firefighters was worth making the call to 911? Pretty silly!

It’s Change
I’m not used to asking people for help. Once upon a time, you and I weren’t used to walking, talking, driving or going to work; that didn’t stop us then. That’s what being human is all about. It’s about change and growth, and becoming better. Getting help, assistance, direction made it possible for us to walk, drive and succeed at work. Asking for help now will drastically shorten your job search.

So asking for help is very human, very normal and appropriate. Asking for advise doesn’t make you appear weak or stupid. Asking for direction in your job search or any career choice is a great way to glean insights and wisdom and make a connection to another human being. So start asking for help and advice in your job search.

Phone Interviewing Can be Fun

My clients tell me that I’m nuts when I say that interviewing is a blast. They shake their head when I say that interviewing over the phone is easy. Yet, both of these statements can be true with the right attitude and a little practice. We always say, be yourself and be prepared and that’s the secret to enjoying the interview process. But interviewing over the phone does have its limitations.

When we look at a pie chart that breaks down how we communicate; 55% of human communication is through body language, 38% is vocal or tonal qualities and only 7% is conveyed by the words we use. So when you’re talking on the phone you’re short 55% of the total communication package. Therefore, you need to focus extra attention on your tone of voice and the words you use.

The first tip I offer my clients is to use a quality phone and a land line if possible. If you’re down to 45% of your communication capability, phone static and a poor connection may be a killer. The next tip is to smile, because a smile can be heard over the phone. Yes, I know that sounds silly, but all the experts say it’s true. Plus,  this is a grand way to help convey your enthusiasm for the job; if you’re not smiling you’re not going to come across as very enthusiastic over the phone or in person.

The next tip I offer is to stand up and look into a mirror when you’re talking on the phone. This way you have visual feedback and can make eye contact when your talking. It helps you stay focused on your message and to be clear and concise. If you don’t have a mirror, I advise talking to a picture of a loved one or someone you’d like to be a loved one. Nicole Kidman works for me but maybe George Clooney will work for others. This actually works and my clients who have used this tip report the whole phone interview process as less intimidating. Of course it is sometimes shocking on the other end of the phone when the interviewer gets called Nicole (or George when that isn’t their name); so don’t make that mistake.


All kidding aside, these tips work; however, if you fail to be yourself and be prepared you’re going to fall flat. You cannot fake an interview or be someone you’re not. So be honest in your responses and practice those responses. There is a finite number of questions that are asked in an interview, especially a phone interview. Hire a coach or read any one of a number of different books on interview questions. Write down your responses and then rehearse over and over. Practice at job club meetings and networking coffees.

I help people everyday feel more at ease when interviewing. These tips work and with practice and a little experience you too can feel confident and enthusiastic when interviewing over the phone... Good hunting!

Job Search Goal Setting & Project Management

I’ve been working on a goal-setting presentation geared to job seekers for the last couple of weeks. Midway through my preparations, I realized that if someone were to approach a job search as a project in need of management, rather than just applying for as many jobs as possible in an ad hoc manner, they would be far more successful. In other words, the job seeker needs to approach their job search as a Project Manager would approach a critical project.

I stopped and thought “Wow, a stalled job search has all the issues and problems of a project that is behind schedule and in danger of failure.” The elements of any project are:

• Mission statement, with goals and objectives
• Clearly defined requirements
• Selecting people for the project team
• A breakdown of work
• Schedule with milestones and realistic deadline
• Listed risks and opportunities
• A written plan with mitigations for risks
• Accountability or status meetings
• Cost control and resource management

No wonder so many job seekers drown in all the work to be done. It’s daunting, especially if you see yourself alone, with no one to share the burden of job hunting. But you’re not alone, there are people, resources, groups and organizations there to support you in your job search.

Some people hire a coach to help them better manage their job search. Others have outplacement resources and others utilize job clubs, accountability groups and support ministries to reach their goal.

So the quick lessons are: a good Project Manager would not take over a critical project with a helter skelter attitude and expect to be successful. And no Project Manager would attempt to accomplish a project all by themselves. You should have a plan and shouldn’t think that you have to find your next job all by yourself either.

You interview for your job every day...

   Read How to Win Friends and Influence People. Why? Well it’s the most read book in the world next to the Bible. Also, it is loaded with wisdom about how to present yourself in almost every situation. Dale Carnegie wrote it in 1936 and it’s quoted more today than when it was first written. Finally, if you understand how to connect with people and focus on these rules you’ll not shoot yourself in the foot when it comes to moving forward in your career.


   If you don’t have a job that pays you a living wage, every moment is an opportunity to impress a potential boss. I’m often amazed how job seekers show up for different networking events and am especially blown away when I see how they dress for training, workshops and presentations. From a presenter’s  perspective, you never know who is going to be in the audience. So I dress for success. I present myself in the most positive, professional attitude possible. But when I look out into the audience, I see people who have shown up in shorts and tee shirts. 


   Career consultants and job transition counselors tell our clients that the best predictor of future behavior is past performance... guess what, if you have a job you’re being evaluated. Every day is a chance to win or lose. If you’re in transition it’s important to remember that everyday people are looking at you and judging. You never know who you’ll meet during a day of networking or whatever.


   Be positive and professional in your attitude. If you’re on the job, everyone is going to relate to you better if you have a winning attitude. Nobody wants to work with Debbie Downer. Have a friendly word to say and keep a smile on your face. What’s a smile worth? To quote the April 2007 issue of AMERICAN JOURNAL OF PSYCHOLOGICAL RESEARCH:

Smiling is a significant nonverbal signal in a sales encounter between sales clerk and consumer. A sales clerk’s smile should result in more positive impressions of the clerk and his/her sales pitch, and influence the consumer’s purchasing behavior.

   Getting a job offer and/or a promotion is a result of a sales process where you are the product. Smiling isn’t the only thing necessary but all things being equal regarding capability, the person that makes the most favorable impression will most likely be the winner. 


   Also remember everyone’s favorite radio station is WIIFM (What’s in it for me.) If your focus is on the people in your life and not yourself... this will be noticed and valued. If you’re the go to person in a certain area it’s because you are approachable and competent at what someone needs done. And why do people hire people? To solve problems. If you can solve problems and you’re a pain in the butt or you send off a “negative” vibe, people will avoid you and you’ll miss out on the promotion or the job opportunity. 


   Another idea: You interview for a promotion by doing the job before you have it. If you’re doing the job with a positive attitude and being successful at it, then it’s self evident. I cannot think of a better way to show folks that you are the one for the job. Before you interview for a new job be indispensable in your current role and the new role. It shows initiative, hard work, and a willingness to put others first. Don’t forget to ask for the promotion though.

What's in a Name

How important is your identity to you? What we call ourselves is very much part of who we are. What others call us conveys a lot of meaning. Imagine the confusion that you would create if you stopped using the commonly accepted names for thing you encounter during a day. You might say things like:

• At the dinner table... "Please pass me the elephant." When you want the salt.
• Driving... "Vote left at the next light." When you're giving directions to the driver.
• During a bank robbery... "Give me all your apples and no one will get hurt."

This is a little silly, but it points out the connection the words we use and the names we call things have in communicating. So listen to other peoples names. Our names are important to us. If someone tells you their name, listen carefully and repeat it back to them. You can say, "Hello, Syed, it's very nice to meet you." This will aid in your remembering.

Now some people are very good remembering names, and some are not. I am a face person so I have to work at remembering names. Often I'll forget the person's name two minutes into the conversation. In those events I ask the person to remind me of their name before we part. "It was a pleasure meeting you, could you remind me, what was your name again?" And almost always this brings a smile to their face as they tell me, "Bob Stevens or Wia Capstone or Barak Obama." It's flattering that you want to remember their name.

Finally, listen to how they say their name. For example, if they say their name is Phillip, Patricia, Jorge or Kathryn; don't call them Phil, Pat, George or Kathy. You can even ask, "Well hello Phillip, do you prefer Phillip?" This is a great way to write their name into your memory. In a former career when I was purchasing key items for my company, I was surprised how many sales people would call me Tom, ten seconds after I introduced myself as Thomas. I didn't take offence but I did take note of their attention to the details.

So the next time you're at a networking event try this out. Listen to people's names and see how well they listen to yours. 

13 things that you can do when you're feeling powerless over the world

Brian Ramaker was a guest speaker at a Transition Support Group I facilitate at St. Barnabas Church here in Chicago’s Western suburbs. Brian is a financial planner for Edward Jones and came to offer some insight to our folks in transition as well as some encouragement. Beyond that Brian shared a little of his faith walk with God. It was powerful as it was genuine and simple. He also shared an article he had read in MSN Money, A survival guide for the unemployed, by Liz Pulliam Weston.  Here are some of the highlights of the article:

1. Get your head on straight. Keeping your spirits up
2. Schedule your job search. Get up early, take a shower, put on nice clothes and schedule what you'll do for the day
3. Let people know how to find you. Your business and professional contacts may have only your work e-mail address and telephone number
4. Stay covered. With health insurance
5. Apply for unemployment benefits.
6. Track your spending. You no longer have the luxury of not knowing where your money is going
7. Get your priorities straight. List your bills and other spending in order of importance
8. Conserve your cash. When you've lost your job cash becomes king
9. Don't tap your retirement funds if you can avoid it.
10. Use your home equity with caution.
11. Raise cash. Organize a garage sale or sell items on Craigslist or eBay
12. Identify emergency sources of aid.
13. Consider volunteering. It’s not a waste of time doing unpaid work? It gets you out there doing something positive

If you're in job transition, read the whole article, it's important. Again, I want to thank Brian for his wisdom and kindness. He spent 90 minutes with my group and gave away a priceless gift... himself.  Have a great week and do something nice for the world, little or big it doesn’t matter.