F. U. Interviews

Bev Rautenberg

I have a client that always reminds me that I was the first to tell her to F. U. I’m always a tad nonplussed when she says this until I remember that F. U. is not an expletive.

Following Up (F. U.) after interviews is one of the more neglected aspects of a job search. Some research have cited 60% of job seekers fail to follow up after the interview. Client’s have told me...  “They said they would be making a decision is two weeks I’ll check in then.” Other’s say, “I don’t want to look too desperate.” And still others say, “The ball’s in their court, if they want me they’ll call me.” Sitting by the phone waiting for the phone to ring is a sad and lonely task. “But the interview went very well; I thought I hit a home run. Why haven’t they called? Maybe I should call them, but it’s been too long for me to follow up now!”

Following up is sometimes scary for the job seeker. “What if they tell me that I didn’t get the job?” or “I don’t know what to say.” So what if they tell you that they decided to go a different direction! Is that really bad? Sure, it doesn’t feel good to be told you didn’t get the job, however, two things are available for the job seeker if they give you this message.

First, express your disappointment, and wish them success with their choice. Then ask if they know of anything else that could utilize someone with your skills and abilities. “Gee, I’m sorry to hear that I didn’t get the job; I wish you success with the person you selected. You and I spent enough time together that I’m wondering if you would know of any other opportunities that could utilize someone with my experience and talents?”

Second, the job seeker can continue to create networking opportunities and follow up with other job leads. Just because you have an interview doesn’t mean that you will land the job. Having several so called irons in the fire allows you to relax a little. If you get a no, you have something else to follow up on. It’s just one more no which brings you closer to the yes. The sales adage goes, you have to get through the nos to get to the yeses. “So I’ve got another no, yea!!! I’m that much closer to the job offer.” Maybe that sounds a little Pollyannaish, but that really is the right attitude to have in times like today.

Success comes out of persistence and constancy. Doing what you need to do and staying the course when you meet defeat or disappointment is the path to success. Thomas Edison once said, “Many of life's failures are men who did not realize how close they were to success when they gave up.” So even though you’ve not heard back from the interviewer or the HR rep; don’t quit and give up. Call them back with a positive expectation that you’re the right candidate... it may be that they are too busy because they don’t have you on their team.

The coach says, keep  following up (F. U.) until you get a definite yes or no.

The Other List: Personal Contacts

I was reading the other day and saw that online resume posting yields an 8% chance of success in uncovering the next opportunity. This was a bit of a shock to me, even though I’ve been telling clients forever that only about 20% of jobs are advertised. Therefore, if a job seeker’s efforts are solely focused on answering online ad, then in all probability they will receive a low return from their efforts.

What’s the alternative? Start looking elsewhere... in the 80% of the job market where jobs are not advertised. Finding those non publicized opportunities greatly improves the job seeker’s chances of landing the next job. But how do you find these opportunities?

First, assemble a contact list of all the people you know. This includes but isn’t limited to: Family members, friends, past and recent co-workers, acquaintances, and people you know through your kids’ activities. Also include professionals like doctors, lawyers, and trades people like plumbers, carpenters and even the kid who cuts your lawn. Also list people you know through church groups, civil organizations and of course people from groups via social media like LinkedIn, Facebook and Meetup. I caution folks not to judge or qualify the contact, that will come later; the goal here is to get a list of names as big as you can. Shoot for 150 to start.

Once you have your list of names, qualify them. There are a few ways that work. One is the ABC method and the other is the Near-Far method. The ABC method requires you to evaluate whether or not you think the person can help you toward getting an interview. A, if the person is really connected and knows your work. B, if they may be able to help and C, if there is little chance of receiving truly helpful assistance.

Frankly, I have difficulty with this method, simply because I don’t believe that people really can guess who will connect them to the people with an opportunity. Great Aunt Tilda may very well be connected to an employer that you have no idea about. Great Aunt Tilda tells you to call little Billy, the “boy” who use to cut her grass. Only today, William is the big boss at a local manufacturer and he sends her a Christmas card every year telling her that he is willing to do anything for her, she only need ask.  You just don’t know who someone knows.

I like the Near-Far method. Near contacts I meet with face to face. Far contacts I talk to over the phone. Easy Peasy!  

Regardless of which method you use, call the person on the phone and ask to meet with them. (Of course if the contact is in the next state, don’t make a special trip, but if you’re going to be in the area this will work.) Let them know you’d like to use them as a reference and you’d like to talk face to face in order to let them know what you’ve been working on and what direction you are going. Then meet with them and ask them the three networking questions.

Then persist in following the steps of calling your contact, asking to meet, and then asking for other contacts who will get you closer to your goal -- Landing the Job!  Good Hunting!

Talking Just Enough to Meet Your Goal

Have you ever been on a long flight sitting next to a person who talks too much? I mean a real Chatty Cathy or a Talky Terry. (This always happens when you’ve brought some work to do that’s due ten minutes after your flight is scheduled to land.)  At first it’s nice talking to the person, after some time your neck starts to hurt from turning toward them. Later, your mind starts to wander and you start to wonder if there are any air marshals on the flight...

 People who talk too much can lose opportunities to make networking contacts. Networking always begins with a hello and a smile. And often in a first meeting there is an exchange of names and business cards or contact information. Hopefully there is a connection that is made and a seed of a relationship is planted. It’s important to realize that this is a lot to accomplish in a first meeting. Sadly folks often try to push too much into these first meetings and then they wonder why the other person doesn’t follow up afterwords.

This happens a lot in interviews, too. A candidate has an interview and talks too much, but doesn’t realize it. As a result they don’t land a job that “they are perfect for!” In my practice, I’ll conduct a mock interview with a client and they’ll talk my leg off with answers that stretch on for 5 or more minutes. Sometimes they answer the question succinctly, then as the interviewer starts to jot a note they start talking again; interrupting the interviewer‘s train of thought. In the end their wonderful response is lost in the minutia of their droning on and on.

Be mindful of people’s body language and facial cues when you are talking to them.  Are they getting your point... are they falling asleep, with drool dripping down their cheek? If we consider the average length of a television commercial we have some idea of the average person’s attention span. I teach my clients that they should shoot for responses of 30 seconds or so.  This allows dialogue and not only your monologue!

This means that you should know what you’re going to say and practice it over and over in order to know how the response will sound when it really counts, in the interview.  

If you’re on a long flight, chat pleasantly for a few minutes noting your neighbors body language. After that, take out your book or IPad or watch the in-flight movie. As your flight is preparing to land, tell the person you enjoyed talking to them and would really like to connect again; then offer to exchange business cards.

Next time we’ll talk about following up and moving along in the networking process.

Networking Interviews

Everyone looking for work these days keep hearing about the “Informational Interview.” Job seekers are told that they are supposed to ask for informational interviews. They are told, call up a person working at one of your target companies and ask for an informational interview. Meanwhile, the person being called is confused when the job seeker asks for an informational interview. In people’s minds, interview equals job opening and if they don’t have any openings they cannot imagine what the interview is for.

Additionally, many job seekers are confused by the term and goal of an informational interview: “The purpose of an informational interview is to get information about a field of work from someone who has some firsthand knowledge.”  This is all well and good if you are just starting out looking for your first job or if you are changing careers. But, what if you already know a great deal about your field and you’re not looking to change careers. What other information are you looking for? That’s easy: job leads or names of contacts who may have job leads.

This is why I like the term networking interviews or networking meetings. There are some other things you want to do in these meetings.

1. Communicate your skills and abilities, i.e., what you have to offer the marketplace.
2. Share your ideal position in terms of the roles and responsibilities you excel at.
3. Ask if they know anyone or anything that could utilize  your skills and abilities.
4. Show them your “Target Company" list and ask if they have any contacts that they could refer you to.
5. While showing them your “Target Company" list ask them if there are any companies that are missing from your list. Then ask if they have any contacts at that company.
6. Thanks them for the time to took with you and tell them how much you appreciate their support and referrals.
7. Then follow up the next day with a phone call thanking them again, and share any updates regarding their referral.
8. Later send an email or call the person letting them know how their connections aided your job search.

These meeting should take no more than 15 to 20 minutes so you can rest assured that you’re not being a huge disruption to the person’s day. Additionally, many of my clients have reported that these meetings turn into interviews for a hidden or posted job. So whether you call it an informational interview, a networking interview, or a courtesy interview, it’s all about presenting yourself with the goal of getting a new contacts... leading to a job offer.

Networking at Parties and in Social Settings

   Ever been at a party or a wedding reception and you meet someone new? One of the first questions is “What do you do?” Isn’t that great when  you have a cool job that you love. We loving answering that question when we have a great job where we feel some level of excellence in. But what if you’re “between jobs” and someone asks you that question. For example, lets say Jim has recently lost his job and he meets Bill at the bar during a wedding reception.  The conversation  might go something like this.

Bill: Hi, my name is Bill (offering a hand to shake).

Jim: Hey Bill, I’m Jim. How do you know the happy couple?

Bill: Oh, the groom and I work together. You?

Jim: The bride and my wife went to college together.

Bill: So, what do  you do Jim? 

Jim: Oh my gosh, look at the time, I need to find my wife.

   Obviously Jim didn’t realize that this was a great opportunity to network and build his contact list. Bill just told Jim that he is currently working with the groom. Bill is employed, but Jim has no idea what Bill does. He doesn’t know if Bill’s company is looking for a person with his skills and abilities. Why did Jim shy away and not tell Bill that he was recently let go and that he was looking for new opportunities? There are lots of reasons that range from embarrassment to anger to thinking no one give a darn. Regardless of the reason, Jim missed one heck of an opportunity to network. So how would that conversation go?

Bill: Hi, my name is Bill (offering a hand to shake).

Jim: Hey Bill, I’m Jim. How do you know the happy couple?

Bill: Oh, the groom and I work together. You?

Jim: The bride and my wife went to college together. (Starts thinking, how can I bring up my job search?)

Bill: So, what do  you do Jim? 

Jim: Well Bill, I’m in transition now and I’m looking for an opportunity where I could work with a team to bring products to market. What do you do?

Bill: I’m the Marketing Manager for XYZ company’s Widget product line. Tell me more about what you did at your last company.

Jim: Gee Bill, I’d love to but I don’t want to take you away from the festivities. How about I set up a meeting with you so I can go over my skills and accomplishments with you and see if you know of anything where they can use someone like me?  Do you have a card? When’s a good time to call?

   Bill and Jim just met and Bill’s only goal is to make the contact and nothing more. If Jim goes on to pull Bill aside and learn more about his skills and abilities he should go with the flow. But, only if Jim want to continue the conversation. If Bill talks to two or three new contacts at this one party and then follows up with them at a later time, he’s made a great first impression. Additionally, he has also told folks that he was looking for a job without dying of shame. Bill may have just met a new boss or co-worker. 


   So be prepared with what to say at a party or social event. Smile and make good eye contact when you shake hands. And look for opportunities to share with people that you are conducting a vigorous job search.


   Good hunting!